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Scenarios:

Broken Device State, Changed Computer Name, Changed Mac Address, Cloned Machine

These scenarios require a clean Uninstall Re Install to restore functionality. This will create New Storage Container and Device ID.

Procedure:

Return Licenses if possible. If not, Automatech can recover them for you.

Uninstall the Licensing Software.

Delete these folders…

found in C:\Program Files (x86)\Proficy : Proficy License Server

and found in C:\Program Files (x86)\Proficy\Proficy Common : Proficy Common Licensing.

Reboot the PC.


Install the latest version of the Licenses software that is applicable to your OS. 

Common Licensing Frequently Asked Questions (FAQs) ka20h000000PzXsAAK | GE Customer Center

 

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