Historian 2024 Upgrade Issue with Web Components

Issue

After installing Historian 2024 SIM 1 and Web SIM 1, the web tools and Configuration Hub (Historian only) failed to function properly.

Cause Analysis

1. A system restart may not have occurred after installation.

2. After a definite first or possible second restart, the web tools started functioning as expected.

3. However, Configuration Hub continued to display an error:

   • "Error While Plugin Registration"

Troubleshooting Steps

Attempted Resolution

• Action: Re-added Historian to Configuration Hub using Node Administration.

• Result: This did not resolve the issue.

Root Cause Identification

• The RegisteredPlugins.json file was either:

  • Altered or corrupted.

  • Affected by the Historian SIM update.

Final Resolution

Solution Source: GE Knowledge Base Article 000070653 (Case 01151042)

1. Backup:

   • Took a backup of the RegisteredPlugins.json file located on the Configuration Hub system at:

     • C:\Program Files (x86)\Proficy\ConfigurationHub

2. Modification:

   • Edited the file and set "useConfigHubAuthentication" to true for the Historian Plug-In.

   • Must use Notepad++ or other text editing tool like Notepad opened as Administrator.

3. Service Restart:

   • Restarted the following five (5) services:

     • GE Proficy Configuration Hub Admin Service

     • GE Proficy Configuration Hub Central Service

     • GE Proficy Configuration Hub CLS Admin Service

     • GE Proficy Configuration Hub Container Service

     • GE Proficy Configuration Hub Httpd Service

4. Verification:

   • Logged into Configuration Hub.

   • Historian appeared successfully in Configuration Hub.

   • Registration was completed without errors.

Conclusion

By modifying the RegisteredPlugins.json file and restarting the necessary services, Configuration Hub successfully recognized Historian, resolving the issue. This process ensures proper integration of Historian 2024 after the SIM 1 update.