Support Tiers & Get Support

Knowledge Base Support

Videos

App Notes & Whitepapers

Email Support

Online case creation

Problem identification

Phone & virtual support
(508) 830-0088 Ext. 3
(8 AM – 5 PM EDT.)

Product Training Classes

• Basic

• Advanced

• Custom

Service requests

• Application Assistance

Virtual or onsite

Technology & application support

Migration & upgrades

Architectural & road mapping support

Virtual machine support

Compute platform support

Hybrid cloud support

Disaster recovery support

Deployment support
(with our 3rd party SIs)

7x24 Support

Continuous Support

Alert Management & Notifications

System management support

Enterprise SCADA. MES, & Historian Applications

Deployment Support
(with our 3rd party SIs)

Phone (508) 830-0088 Ext. 3 (8 AM – 5 PM EDT)

Online case creation

Email Support

Tier 3 & 4 Application Support – Contact Sales

GE Digital Technical Support (8 AM - 8 PM EDT)

GE Support Services (Acceleration Plans)

GE Digital Certified Classroom Training